Service Campaign: To check and repair Lithium-ion Battery Controller program

Thank you very much for choosing Nissan KICKS e-POWER. We sincerely appreciate your confidence in our brand and product.

Nissan is committed to the safety, service and satisfaction of our customers and their passengers. The company received report regarding Lithium-ion Battery Controller program concern in Nissan Kicks e-POWER GEN 2 vehicles (Production year April 2022 – September 2023). The company is not complacent and sees that all affected vehicles should be repaired for such corrections. And we would like to inform that the cause has been identified and already been solved in the Kicks e-POWER production line.

Customers’ vehicle that may affected, Please make an appointment to bring the car for a checkup at Nissan authorized dealer’s service center for free of charge. In order to expedite the process and reduce any inconvenience, we suggest that you contact the Nissan dealer of your choice in advance to schedule an appointment before bringing your vehicle in for service. The inspection or repairing will be taken approximately 1 hour to complete, depending on the workshop schedule of each dealer.

Customers can find information about Nissan Dealer name and location along with VIN check website based on links as bottom of this announcement. If customers have any further questions or concerns, please contact to our Customer Relations Center of Nissan Motor (Thailand) Co., Ltd. at phone# 0-2401-9600 or please send your inquiry via online channel Facebook: Nissan Thailand or Line: @NissanInnovation.

Nissan sincerely hopes that this activity will create maximum satisfaction and confidence in Nissan products. We apologize for any inconvenience caused by such activities here.

Sincerely,
Nissan Motor Thailand